Refund policy
We want you to be happy with what you buy from Make My Page (Acre Suites Limited).
Packages (websites, Maps, stores, SEO, ads setup)
- Before we start work: full refund. Work starts once you've sent us your project form.
- After we start: no refund, but every website includes two rounds of changes before it goes live, and we'll keep working with you until what we promised is delivered.
- If we can't deliver what the package describes, we'll refund you for the part we couldn't do.
Consultation
The ₦10,000 consultation is not refundable: it pays for our time on the call. If you buy a package afterwards, the ₦10,000 comes off your bill. If you can't make your slot, tell us at least a few hours before and we'll move it.
Monthly and quarterly plans (hosting, Care Plan, ads management)
Cancel any time before the next payment. Periods already paid for aren't refunded. Ad spend is paid by you straight to the ad platform (Meta, Google, TikTok or Snapchat) and is outside our control.
Other people's fees
Domain names, Shopify or Bumpa subscriptions and ad spend are paid to those companies and follow their own refund rules.
How to ask
Contact us with your order number. Refunds go back to the way you paid, usually within 10 working days.